You can’t see the picture when you are in the frame. (Ask Billie Bean or Michael Jordan – client and Phil Jackson – coach.)
Whenever I get frustrated I use a model, “symptom, source, solution.” (Models can be so helpful).
Ever play Whac-a-Mole? Every time you knock one down, another mole pops up. To stop that from happening, you must address the source. In the case of the game, one solution is to unplug the machine and no more moles pop up!
The idea here is that if you really understand what the real source – the root cause – of your challenge is, the resolution becomes clearer.
Behind every behavior is a feeling and behind every feeling is a need and when you get to the need you get to the root cause and more effective solutions.
Always a DM away.
