Complacency Kills

Which Generation Is Your Brokerage? Joe De Sena, the founder of Spartan Race, has a two-word warning I can’t shake: complacency kills. He starts with a line made famous by novelist G. Michael Hopf: “Hard times make strong people.” The rest of the cycle goes like this. Strong people create good times. Good times create soft […]

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One Step Beats a Dozen Programs

It’s October. Which means the plans are coming. By Thanksgiving, most offices will have more programs than agents using them. Benjamin Franklin cut through all of it in seven words, in the 1737 edition of Poor Richard’s Almanack: “Well done is better than well said.” Almost three hundred years later, it’s still the best business advice […]

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