“Onward and upward” is a mindset that requires a few key ingredients: optimism, empathy, curiosity and action.
Optimism is the ability to overcome adversity despite the circumstances.
Empathy is the ability to understand situations from another’s perspective with no judgment. The ability to choose to respond rather than to react.
Curiosity. To be effective be curious: curious about how people are feeling, curious about why things happen, curious about the future, curious about steps to take to navigate difficult waters.
Action. The winners are the doers. Talk is cheap, action speaks.
When we make changes by design vs. default we can craft a future the supports the growth we deserve.
Perfection is not a standard, progress is.
With 80 to 90 working days left in 2023 I’m opening up 10 slots for “what’s possible” strategy sessions. Because it’s not how you start the game it’s how you finish.
One of my lawyer friends quoted Carl Sandburg today:
“If the facts are against you, argue the law. If the law is against you, argue the facts. If the law and the facts are against you, pound the table and yell like hell.”
My take? Doing the right thing is always the right thing and good business. “Make it right” and “Honor your commitments” is one of the best mantras ever.
What is measured and reported back exponentially improves.
A study of Olympic-level figure skaters. First, the skaters trained on their own, in their usual ways. They attempted 60 elements (jumps and spins) in 1 hour of training. Then, a whiteboard was brought out onto the ice so their coach could tally the number of jumps and spins in real time. The result: The number of elements attempted rose from 60 to 100. When the whiteboard was removed, the number declined substantially, back to 60. Then the coach brought the whiteboard out again. Suddenly the figure skaters were attempting 100 elements again.
Clearly, the coach’s monitoring and accountability sparked more effortful behavior.
The number one leverage you can put in place to achieve the success that you deserve is to up your level of accountability.
You deserveEXPONENTIAL growth, and that’s why I’d encourage you to work with an accountability partner and level up your TAG! What’s TAG? The appointment game.
What would happen to your business if, over the next 30 days, you simply:
Focused on the number of NEW conversations about real estate you create each day.
and
Focused on the number of NEW appointments you create each week from those conversations.
What would happen?
I dare you.
I challenge you to take me up on this 30-day game of TAG.
It’s that time of the month… for the real estate market update.
If there were 2 slides out of the 84 from this month’s KCM updates plus 1 from Altos, which ones would I share? … you will see the 3 below, plus a link to all the slides.
Do you want to attract more people to your brokerage, team, or office? Then help your team translate what all the information and data means and how to act on it. We can help, HMU.
Key updates for this month:
247 years later, Adam Smiths’ laws of supply and demand are still working: 99% of US markets had a DECREASE in available re-sale inventory for sale.
Let’s look at 2 markets, for the past 7 and 90-day period
You can type in your own market for real-time results
A supply-constrained market with no relief in sight
Large institutional investors have indicated no reason to sell – residential is providing higher ROI than commercial. Follow the money.
Consumers are unwilling to trade a 3% mortgage for a 6%, opting instead to remodel or upgrade.
New construction is growing – especially in the South – yet not nearly enough to close the gap.
Freddie Mac survey: In the next 6 months = 18% of consumers indicated a desire to buy while 16% of sellers indicated a desire to sell.
While affordability is always an issue consumers have never been in better financial condition
Average credit score the highest in 23 years – 714 Average
For those applying for a mortgage: 765 is the median credit score
Consumers have more access to data, and information YET lack knowledge
YOU are the knowledge broker for local market activities
AFTER speaking with a knowledgeable HYPER-LOCAL agent, 64.5% of homeowners were MORE likely to sell than before.
Creating a conversation with value-added content makes a difference – NO SECRET AGENTS!
A few of the top 20 markets with the most listings sold are in Texas: Houston; San Antonio; Austin, and DFW. Some of the tightest pricing is seen in CA, with less than 12% of listings (the national average is 32%) taking a price decline in cities like La Mirada; Cypress; Fremont; Placencia & Garden Grove.
Enabling Homeowners and Investors with value-added information does create listing opportunities. Especially non-owner-occupied and 1031 exchange opportunities.
16% of homeowners indicated a desire to sell in the next 6 months… that is your opportunity
Sales and Rates Normalizing – housing prices continue to show stronger growth than what was previously expected.
Homebuilders continue to add to supply, but years of meager homebuilding over the past business cycle means the imbalance will likely continue for some time.
Seasonality has returned
Prices rebounding
Confidence is contagious, and so is a lack of confidence. There is plenty of actionable data to be confident about.
PS: Recruiting and retention has never been more important. In all types of markets, we continue to see 10% of agents leave the industry; 10 %to 15% join the industry, and despite an 85% satisfaction rate with their broker 32% switch firms. Need some help? Let’s chat.
Are you ahead, behind, or on track with your goals? In any case, “declare it perfect and move forward powerfully.”
Review what’s working, and what’s not. Make the adjustments, and keep moving forward.
Basic agenda:
Mission, vision, values, and stakeholders – any adjustments?
Key KPI s
What’s working. What’s not.
Start, stop, more, less!
Action steps (no more than 2 or 3.)
The results will happen – as long as we are all willing to execute the daily activities, track the results, make the changes to the behaviors, and engage an accountability partner.
Are you interested or committed to what’s left of this year?
In a recent HBR article, professors Bonnie Cheng and Yolanda Li conducted original research on how physical exercise impacts outcomes in the workplace. The benefits of physical activity on general well-being are widely acknowledged, yet there has been a lack of research on how it impacts outcomes at work, including job performance and health.
As emerging work modes have allowed for greater flexibility and convenience at work it seems we are finding ourselves sitting more and moving less. So, what were some of the key findings?
Motivation for physical activity predicts physical activity.
Physical activity improves next-day job performance and health.
Job self-efficacy shapes the capacity to gain resources from physical activity.
Well, that is compelling, yes!? So how do I get more physical?
Focus on building a habit of daily physical activity.
Some is better than none.
Motivated or not, just get moving!
In a separate study, a lack of time was cited as the most common excuse people give when asked why they don’t exercise. Here’s the truth — we don’t need a lot of time to exercise. All we need is the desire and 10 minutes. Walking just 10 minutes a day is one way to get started.
It seems straightforward that the study concluded that being motivated to partake in an activity would lead to doing the activity, but anyone who has ever made and then abandoned a New Year’s resolution knows this isn’t necessarily the case. Noteworthy is the finding that the more autonomous the form of motivation — in other words, the more people consider physical activity to be a fun and enjoyable activity rather than something to dread — the more likely they are to engage in daily physical activity.
In addition, the study found that daily physical activity generated a package of next-day resources, called “resource caravans,” that contributed to work-related outcomes.
The first resource immediately afforded by physical activity is quality sleep or a person’s degree of satisfaction with their daily sleep experience. Physical activity promotes protein synthesis and facilitates quality sleep as a homeostatic feedback process benefitting the body and brain. The second resource gain is vigor, a resource associated with energy and vitality. The third resource gain is task focus, a cognitive resource that supports enhanced information processing, attention, and concentration.
Interestingly, the study found job self-efficacy, which reflects an employee’s perception of their capacity to perform their job, amplifies the resource-generating benefits of daily physical activity on sleep quality and task focus. People with higher levels of self-efficacy tend to hold stronger positive beliefs in their motivation and ability to acquire work-related resources from daily physical activity.
So, there you have it; if you are looking to up your game at work, become more intentional and disciplined by including more physical activity in your days. Your body will thank you, and your mind will reward you with more energy, better task focus, and improved creativity.
Ever have one of those mornings where you wake up and don’t feel like getting out of bed?
WSJ contributing author Joanna Grover recently published an article about new psychological techniques that aim to use your imagination—and all of your senses—to help overcome trauma and achieve goals.
Functional Imagery Training (FIT) was born from research on addiction, specifically, what’s called the “elaborated intrusion theory,” which focuses on the role of intrusive thoughts in addictive behaviors. This theory suggests that cravings and intrusive thoughts about substance use or unhealthy behaviors can disrupt self-control and increase the likelihood of relapse.
FIT works by helping individuals develop alternative mental images to counteract intrusive thoughts and build themselves a more positive narrative. It goes something like this:
When your alarm goes off and you see the weather outside, imagine the patter of the rain, the cool breeze on your face, the sound of your footsteps hitting the pavement, your muscles working as you run, the taste of sweat on your lips, and how good it feels to have finished a morning run. Finally, imagine your warm shower afterward. That feeling of immersive accomplishment and reward makes it harder to hit snooze!
Imagination is a powerful tool. It can help you see the future and make it happen.
When participants in studies were asked to imagine – with multisensory imagery – their ideal body, they were five times more likely to achieve it. The reason? They had already created an image of what they wanted, and when they imagined themselves achieving it, their brain went into action.
The best way to harness this power is to combine visualization with multisensory imagery—that is, using all five senses (sight, sound, smell, taste, and feel) together. This will activate your limbic lobe (where emotions live), your frontal lobe (where critical thinking happens), and many other areas of your brain that help you focus on what’s important.
When you’re seeing yourself in your mind’s eye—and hearing yourself say “yes” or “I can do it”—you’re preparing yourself for success by activating the right parts of your brain so they’ll be ready when challenges come up later on down the road!
If you’ve ever tried to focus on something, only to find yourself thinking about something else entirely (like how hungry you are), then you know how hard it is to keep your mind on task.
The good news is that there are ways to train your brain to be more focused—and it all starts with mastering the art of mental imagery.
Let’s say your goal is to run a marathon and you’re training for an upcoming race. You could create a mental image in your head of what it will feel like when you cross the finish line and get that medal around your neck. As long as this image is in your mind, it will keep you focused on what matters most: crossing that finish line!
Physical cues can also be used as reminders, like placing a picture or object related to your goal in a prominent place (for instance, putting your last race bib on the fridge to motivate you to push through marathon training). This visual reminder can activate your mind to focus on your goal and not your negative internal chatter.
Mastering the art of mental imagery, you can unlock a wide range of benefits, including resilience, enhanced problem-solving abilities, and improved focus.
By now, Real Estate Advertising’s Greatest Hits is an album all too familiar to us. The tracks unfold, on auto-repeat, in the background of our lives:
Find your place
Home is your shelter from the storm
Real estate made easy
Love where you live
Search to close
An exceptional experience
Going the extra mile
None of these are bad, necessarily. They hook into emotions that we understand to be real. But these archetypal messages may no longer ring as true as they once did and are, in all but exceptional moments of creative execution, woefully undifferentiated.
My friends over at 1000 Watt did some original research on Real Estate Marketing and this is what they found:
People are inundated by real estate advertising — 78% of respondents reported seeing real estate ads in the past 2 weeks. This indicates that the value of such information, being very abundant, is also generally quite low.
Messages that are broad (e.g., “we are your local real estate agents”) tend to be perceived as marginally more credible by consumers, but are not necessarily more effective. They are likely simply less impactful.
People don’t view ads that tell them that real estate can be made simple or easy as credible. They both know and feel that the process is neither simple or easy, and don’t believe assertions that dispute that reality. They “call B.S.” on such messages, to put it bluntly.
The findings above broadly align with peoples’ perception of the real estate transaction experience. 64% of respondents agreed with the statement, “buying and selling real estate is too complicated and should be made simpler.” Interestingly, 30% disagreed, and found that “real estate is too important to be simplified.” Almost all respondents recognize the fundamental gravity and complexity of buying or selling a home.
Men responded significantly better to forceful and specific claims (e.g., “We’ll sell your house faster and for less money”) or messages that communicate rankings or performance (e.g., “We are #1 in real estate sales”) than did women.
The principal conclusion?
Acknowledge the truth people hold within them, find a connection in candor, and build trust through recognizing reality as people see and feel it.
If buying or selling a home is complex and sometimes hard, don’t tell people it’s “simple” or “easy.” Make it clear you understand what they are likely thinking and feeling, then tell them how you can address those things better than anyone else.
The Greatest Hits may still be good to play once in a while but play them too much and people will tune them out. It’s time for some new music.
According to my friends over at 1000 Watt, current market conditions are, in a word, interesting. Great for sellers, hard for buyers, confusing for agents, and difficult for the supervising brokers. Check out the trends in your area on my Altos Research link.
The era of dirt-cheap money ended abruptly, causing many buyers and sellers to call a time-out. Others are proceeding with expectations of a prior market condition, with, as one agent put it, “sellers thinking it’s last year, and buyers thinking it’s next year”.
In recent research, “change of lifestyle” was the #1 reason respondents cited for considering selling. This suggests that while a change in jobs, death, and divorce will always strongly predict transactions, less definite, more aspirational considerations are always present and active. Information about price declines accelerating next year make 53% of respondents more likely to sell now.
84% of respondents who have a mortgage on their home are either “very concerned” or “somewhat concerned” that high mortgage rates will impede their ability to sell. However, when presented with context that explained that refinancing to a lower rate in the future may be possible, 50% said this information made them more inclined to sell. 53% said that information about price declines accelerating next year made respondents more inclined to sell now.
91% of respondents report being “very clear” or having “a pretty good idea” of their home’s value
91% of respondents report being “very clear” or having “a pretty good idea” of their home’s value and indicate that an agent’s opinion, Zillow, and recent home sales contribute to that understanding. Notably, respondents who had yet to speak with a real estate agent relied much more on Zillow and recent sales to form their opinion of their home’s value. This suggests that if real estate agents leave an informational vacuum, others will fill it.
The results from 1000 Watts research show clearly that people who are thinking of selling are hesitant and concerned about the recent and dramatic changes in the real estate market. But these results show just as clear that personal engagement can have positive effects, both for the prospective seller, and the agent, broker, or marketer who reaches out to them.
We cannot control a great deal of the market right now. Yet I believe that professionals with a capacity for well-executed marketing are far from powerless in achieving their goals for the year. In times like these the listings are in David Knox’s 7 D’s:
Death,
Divorce,
Diplomas,
Diamonds (engagements),
Downsizing (10,000 people in the US turn 65 every day),
So this just happened… my granddaughter was born yesterday (Maggie Rose), and Willing To Eager was finally published.
Please, but not satisfied: Several months behind schedule; looking at it now so many things I would improve. That means there will be a second expanded edition with many more success stories – from many of you – next year.
Willing to eager – the ultimate secret. In this collection of real-life stories, I’ll share some of the distinctions of those who thrive in adversity, using it as fuel to achieve, meet and exceed their goals.
