You can’t see the picture when you are in the frame. (Ask Billy Beane, or Michael Jordan, the player, and Phil Jackson, the coach.) Whenever I get frustrated I use a model, “symptom, source, solution.” (Models can be so helpful). Ever play Whac-a-Mole? Every time you knock one down, another mole pops up. To stop […]
Tag: Goal Setting
Looking To Be More Outcome-Focused?
Reflecting this morning and giving myself some grace… appropriate for the month of Easter. Sharing my personal coaching notes: I’ve been on a bit of an emotional roller coaster: transitioning from a group of staff, agents, and B2B partners that I respect and love dearly; to moving full-time into the investments I had with a […]
Work Expands To The Time Available
The top 1% understand that work always expands to fill the amount of time you make available to complete it. In 1955, British historian C. Northcote Parkinson wrote that “work expands so as to fill the time available for its completion.” Economists see the same pattern with roads: widen a highway and more drivers show […]
The To Don’t List
Some of my top-performing clients and associates have: The “To-Don’t” List: Stop doing Less of Than the traditional “to-do:” Start doing More of Bonus, I know a few characteristics of successful leaders: a vision that resonates; active vs. passive communication; collaboration with stakeholders; ability to assemble a team that is active vs. passive, effective, and […]
Integrity and Character
Leadership Integrity and character Integrity: Dependability, Honesty, Trust, Fairness, Responsibility. Character: Trustworthiness, Respect, Fairness, Citizenship, Courage. My observation of the top 1%? There is a distinct difference: Character has a range of values whereas integrity is uncompromising. Why the Difference Matters Character can grow. We work on it, stretch it and build it over time, […]
Automate, Delegate or Eliminate.
Automate, delegate, or eliminate. My favorite productivity trick is deciding something is actually not worth doing. Most of us try to get more done by working faster or longer. The better move is to do less of the wrong work. Before you add anything new to your week, run every recurring task through three questions. […]
Building High Performance: A Framework for Success
High performance requires more than just hard work; it demands a strategic process built on a strong foundation of mindset. Inspired by John Foley’s Glad to Be Here, the Blue Angels pilot’s book on high performance, here’s a simple framework: Mindset: Cultivate a positive, growth-oriented mindset focused on gratitude, presence, and resilience. This is the […]
Fair Housing
April is the month our industry remembers, celebrates, and recommits to Fair Housing. Fair housing is more than a list of dos and don’ts, rights and penalties, and mandatory continuing education. As stewards of the right to own, use and transfer private property, fair housing depends on a free, open market that embraces equal opportunity. […]
Your Business In One Sentence
Here’s your business in one sentence: What happens in your business is a result of the things you habitually think and do. Not the market. Not the brand on the sign. Not the commission split. Those matter, but they’re the conditions you work in. Your results come from your habits inside those conditions. Habits of […]
The Quarterly Business Review: A Best Practice
Every 90 days, a quarter of the year is gone. That makes it time for a quarterly business and operations review. Is yours scheduled? Are you ahead, behind or on track with your goals? Either way, “declare it perfect and move forward powerfully.” Review what’s working and what’s not, make the adjustments, and keep moving. […]







