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Power Question

PPPQ: peak performers power question:

How can I increase the value of my services to our customers today?

How can we increase the value of our services to our customers today?

Implication: rewards will be in direct proportion to your service to others.

Your promise is your brand
Your promise is your brand

What if? Why not?

My son Tim has always been a Bing (Microsoft) fan. He was Bing before Bing was cool. I stuck with Chrome and Safari. Yet the latest update to Bing is pretty killer. “AI will fundamentally change every software category, starting with the largest category of all – search,” said Satya Nadella, Chairman and CEO, Microsoft. “

The next year in tech is going to be exciting. Those who don’t like change will dislike irrelevance even more. Seat belts on, tray tables up.

Peak performers stay relevant with 2 questions:

  • What if?
  • Why not?
What if?
What if?

Inspired or Motivated?

Inspiration drives us, whereas motivation is a pulling force.

Peak performers think of it this way: Inspiration is something that you feel on the inside, while motivation is something from the outside that compels you to take action. Both are key to achieving goals. 

Inspired or motivated the research has shown that we’re more committed to our goals when we understand their importance, value, and attain ability.

Taking Action
Taking Action

Fair Housing

April is the month our industry remembers, celebrates, and recommits to Fair Housing.

Fair housing is more than a list of dos and don’ts, rights and penalties, and mandatory continuing education.

As stewards of the right to own, use and transfer private property, fair housing depends on a free, open market that embraces equal opportunity.

Join me in recognizing the significance of the Fair Housing Act and reconfirm a commitment to upholding fair housing law as well as a commitment to offering equal professional service to all in their search for real property.

Reflect. Repair. Renew. Because That’s Who We R®.

Reflect. Repair. Renew.
Reflect. Repair. Renew.

Questions Lead To Answers

Part of the peak performer playbook (PPP):

 

  • Better questions lead to answers
  • Failure isn’t the end 
  • Getting ahead is not necessarily selfish
  • You can always turn things around
  • Everyone was dumb or a beginner at some point
  • You can still meet business-changing mentors 

 

What You Say Matters
What You Say Matters

A Best Practice

25% of the year is over… it’s time for a quarterly business and operations review! Is it scheduled? I have a powerful 21 question business review – [email protected]

Are you ahead, behind or on track with your goals? In any case “declare it perfect and move forward powerfully.”

Review what’s working, what’s not. Make the adjustments, and keep moving forward.

Basic agenda:

  • Mission, vision, values and stakeholders  – any adjustments?
  • Key KPI’s
  • What’s working + What’s not
  • Start, start, more, less
  • Action steps (no more than 2)

The results will happen – as long as we are all willing to execute the daily activities, track the results, make the changes to the behaviors and engage an accountability partner.

Are you nterested or committed to what’s left of this year?

By design or by default
By design vs. by default

Stressful Times

These can be stressful times with uncertainty in the marketplace… it’s tempting to adopt a fixed mindset and become reactive.

Here are a few simple tips to consider for keeping a growth mindset despite the current situation. Ask yourself:

”What does this make possible?”

“What new creative value can I provide?”

“What’s the highest and best use of my time right now?”

“Who do I need to reach out to that I’ve not connected with for some time?”

“What if?” “Why not?”

Ambiguity
Ambiguity