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A Best Practice

25% of the year is over… it’s time for a quarterly business and operations review! Is it scheduled? I have a powerful 21 question business review – info@winningtheday.blog

Are you ahead, behind or on track with your goals? In any case “declare it perfect and move forward powerfully.”

Review what’s working, what’s not. Make the adjustments, and keep moving forward.

Basic agenda:

  • Mission, vision, values and stakeholders  – any adjustments?
  • Key KPI’s
  • What’s working + What’s not
  • Start, start, more, less
  • Action steps (no more than 2)

The results will happen – as long as we are all willing to execute the daily activities, track the results, make the changes to the behaviors and engage an accountability partner.

Are you nterested or committed to what’s left of this year?

By design or by default
By design vs. by default

It’s My Brokers Fault!

Is it the market?

Is it me?

Is it my broker?”

How often do you hear agents say they’re leaving for “greener pastures”? While sometimes a change might be genuinely beneficial, often the root cause lies elsewhere. In my experience, it’s not about who you are, but what you do—it’s about behavior.

I assume you, as a broker or team leader, have a defined niche, a clear vision of your ideal agent, and a compelling value proposition. And I’ve found that most brokers genuinely care about their associates’ growth and well-being. So, if these fundamentals are in place, why do agents leave? The answer often lies in their daily habits, consistent marketing efforts, and the ability to deliver a seamless client experience.

My business partner, Ben Hess of Recruiting Insight, explores the science of human motivation in his eBook on the “psychology of recruiting.” He highlights how our brains are wired for quick conclusions—a useful survival mechanism, but one that can sometimes lead to flawed judgments. What if, instead of guessing, you understood the science behind motivating your associates? This knowledge would empower you to implement effective retention strategies.

Several excellent books explore this topic, including Atomic HabitsThe Miracle MorningThe Power of Habit, and Do Hard Things. These books point to key motivational drivers: daily habits, a sense of belonging, and instinct.

Let’s start with habits. As The Power of Habit and Atomic Habits explain, much of our daily activity is driven by unconscious habits, often formed without conscious awareness. Creating new habits requires breaking them down into small, manageable steps. In my work with Tom Ferry, we’ve identified common habit challenges for real estate agents: consistent marketing, regular prospecting, database management, effective time management, and maintaining a positive mindset.

What if you could effectively help your associates overcome these challenges? Take the common question: “Where are the listings?” In this market, we know where to look, thanks to David Knox’s 7 D’s: Death, Divorce, Diplomas, Diamonds (engagements), Downsizing (with 10,000 people turning 65 daily in the US), Daily Grind (job changes), and changes in Discretionary income.

The key is to translate this knowledge into actionable habits. Instead of simply telling agents to prospect, break it down into a system: “For success here, here’s how we do it.” A leading indicator of success is the number of new appointments created each day or week. Imagine the impact of a “90 New Appointment Hustle” within your team, office, or firm.

Beyond habits, a fundamental human need is a sense of belonging. As a broker, how would you rate your efforts in creating a culture of belonging? When associates feel valued, heard, and able to contribute, they’re more likely to stay. Consider these strategies:

  • Connect their work to a deeper meaning (e.g., every home sold creates two jobs).
  • Implement strategies to make people feel valued more often.
  • Foster a balance between collaboration and healthy competition.
  • Create spaces for sharing wins, challenges, and breakthroughs.
  • Connect the organization to a shared vision for the future.
  • Provide a steady and reasoned voice in all market conditions.
  • Develop a strategy to support struggling agents and connect them with thriving ones.

Finally, there’s instinct. According to Dr. Gary Klein, instinct is how we translate experience into judgment and action. You’ve likely experienced this yourself: “I had a feeling about it,” “That was my hunch,” or “I felt it in my gut.” Now it’s time to act on these insights. Just as with building habits, break down key indicators into simple, executable steps. The ideas in this article are only valuable with action. Some of our clients are running 14-day “How to Earn Listings in This Market” sprints, others are starting book clubs, and still others are hosting weekly “Pizza, Prospecting, and Profit” sessions.

To truly succeed, leave nothing to chance. By focusing on building positive habits and fostering a strong sense of belonging, you can significantly reduce the “it’s my broker’s fault” mindset and build a thriving, stable team. That is how we win the day!

By design or by default
By design vs. by default

Beyond the Blueprint: The Wright Brothers’ Flight to Innovation

Orville and Wilbur Wright didn’t wait for permission to invent the airplane. They didn’t have a pilot’s license, which wasn’t even invented yet!  They had creativity, passion, and persistence—the very same qualities you need to achieve your own goals. What dream are you waiting to pursue? You don’t need anyone’s permission but your own. And that is how we win the day!

PS: Another one? Bowerman (Nike) invented the iconic “waffle sole” using his wife’s waffle iron!

Fly
Fly

Stressful Times

These can be stressful times with uncertainty in the marketplace… it’s tempting to adopt a fixed mindset and become reactive.

Here are a few simple tips to consider for keeping a growth mindset despite the current situation. Ask yourself:

”What does this make possible?”

“What new creative value can I provide?”

“What’s the highest and best use of my time right now?”

“Who do I need to reach out to that I’ve not connected with for some time?”

“What if?” “Why not?”

Ambiguity
Ambiguity

 

Leave Nothing To Chance

It seems in business, there are two approaches:

Those who are prepared and those who are not.

A commonly observed trait of peak performers?

Leave nothing to chance; always be prepared.

Anticipate, and prepare, the 6 key questions:

  • why;
  • who;
  • what;
  • where;
  • how and
  • by when?
Leave nothing to chance
Leave nothing to chance

Do You Know The Way To San Jose?

America’s happiest cities. Researchers for decades have studied the science of happiness and concluded that some of the key ingredients include: a positive mental state (a growth mindset); strong social connections; job satisfaction; health, and financial stability. One study suggests the incremental amount of happiness stops at around $75,000 of annual income.

WalletHub examined every state and 182 US cities using 30 criteria and created a list of the happiest cities.

The Top 5 Overall Result: 

  1. Fremont, California
  2. San Jose, Californina
  3. Madison, Wisconsin
  4. Overland Park, Kansas
  5. San Fransico, California

For Community The Top 5 Result: 

  1. Freemont, California
  2. Scottsdale, Arizona
  3. Cape Coral, Florida
  4. Port St. Lucie, Florida
  5. Nashua, New Hampshire

Many factors affect our happiness, so the study included a panel of experts who commented on various aspects of happiness, like:

  • Can money buy happiness? No. The consensus: it’s far more important to have a sense of purpose and a way to give back.
  • Does happiness increases or decrease with age? Yes. The consensus seemed to be a trend of more happiness in younger and older individuals and less in the 40 and 50 age group! Maybe the burden of providing for the family?
  • Does where you live influence happiness? The consensus was yes with a footnote. So research suggests it’s not about the place, but the match between the place and who you are as a person combined with the family and friend connections.

I’ve lived in 8 states (VA, CO, TX, KY, OH, MI, CA, and MN) and 10 cities, and what I’ve found? Grow where you are planted! Every city, state, and region has a history, a story and a community. As I recall, Abraham Lincoln said it best:

“You are as happy as you choose to be.”

 

What is measured improves.
What is measured improves.

Three Steps To Creating More Certainty In Your Real Estate Practice

“The key is not to prioritize what’s on your schedule, but to schedule your priorities.” ~ Stephen Covey

Have you ever worked backward from Friday? At the end of the week, imagine you are sitting down and looking back…what would make this week great?

We can’t control the market this week, yet we can control the daily activities that lead to our expected outcomes.

I’m sure you would agree – without a doubt – we are in uncertain times. The paradox is this: we need both uncertainty and certainty in our business. Yet, from the conversations I’ve had this week, we have more uncertainty than certainty. How can we create more certainty?

Get Clear On What You Really Want.

You know this is really clear when your purpose resonates and moves you emotionally.

Make It Part Of Everyday!

  • Create a daily action checklist and follow it
  • What’s the ONE routine you must do every day to win the day?
    • Example: P.E.D.S.
      • Prayer
      • Exercise
      • Diet
      • Sleep
    • What are the one or two activities that move the needle?
      • Marketing that creates NEW appointments
      • Building and maintaining relationships
      • Servicing existing clients and prospects
      • Anticipating and solving problems BEFORE they arise
      • Completing that project
      • Closing open loops
    • Is it all in your calendar?

Have a strategy for when you feel stuck or lost.

  • “If I don’t do this, this is what it will cost me,” or
  • “If I do this, then this is what I can gain.”
  • I don’t feel like it” can be turned into “I’ll do it anyway.”

If you show up for the day with no structure in your calendar and decide to do “urgent” tasks like returning calls and texts and checking Facebook, those activities will expand and eat up all the time you hoped to devote to more “important” activities. You will end the day unfulfilled and have more uncertainty. Get clear on what you want, make it part of your everyday routine, and have a plan for when you feel stuck or lost. That is a winning formula.

The key is not to prioritize what’s on your schedule but to schedule your priorities.

The key is not to prioritize what's on your schedule, but to schedule your priorities.
The key is not to prioritize what’s on your schedule, but to schedule your priorities.