Every Monday Matters

Onward and Upward

“Onward and upward” is a mindset that requires optimism, empathy, curiosity, and action.

  • Optimism is the ability to overcome adversity despite the circumstances.
  • Empathy is understanding situations from another’s perspective with no judgment. The ability to choose to respond rather than to react.
  • Curiosity. To be effective, be curious: curious about how people are feeling, curious about why things happen, curious about the future, curious about steps to take to navigate difficult waters.
  • Action. The winners are the doers. Talk is cheap; action speaks.

When we make changes by design vs. default, we can craft a future that supports the growth we deserve.

Perfection is not a standard; progress is.

Because it’s not how you start the game; it’s how you finish.

Onward and upward.

Every Monday Matters
Every Monday Matters

Framework: This post is part of Action Produces Data, the coaching framework for consistent production: take the next right action, track it and let the results, not opinions, guide what you do next.

Want help applying this in your brokerage? Book a 30-minute conversation with Mark at calendly.com/mjsession.

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Mark D. Johnson

Mark D. Johnson, MBA, is Managing Partner of Recruiting Insight and the former CEO of the nation's 35th largest brokerage firm, which he grew roughly fivefold to $8 billion in annual sales. A real estate broker since 2000 and a California licensed broker, he is adjunct faculty at Chapman University and South Orange County Community College District, and author or co-author of six California real estate textbooks and the book Up In Your Business. He coaches broker-owners, managers and recruiters on recruiting, retention and leadership.

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