Trust Is Your Brand

Your revenue runs at the speed of trust. Think about it: as trust goes up, speed increases and cost goes down. A client who trusts you returns calls, follows advice and refers friends. An agent who trusts their broker stays through a tough market. A lender or escrow partner who trusts you makes the transaction […]

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Persistence

Here is what I know as an entrepreneur: you try 10 things, 9 don’t work out as planned, and 1 (after tweaking it) works. The problems entrepreneurs confront every day would overwhelm most managers. The point? Persistence. If you believe in the problems you are solving, you keep iterating until you find the formula. I’m […]

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Symptom, Source, Solution

You can’t see the picture when you are in the frame. (Ask Billy Beane, or Michael Jordan, the player, and Phil Jackson, the coach.) Whenever I get frustrated I use a model, “symptom, source, solution.” (Models can be so helpful). Ever play Whac-a-Mole? Every time you knock one down, another mole pops up. To stop […]

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The To Don’t List

Some of my top-performing clients and associates have: The “To-Don’t” List: Stop doing  Less of Than the traditional “to-do:” Start doing More of Bonus, I know a few characteristics of successful leaders: a vision that resonates; active vs. passive communication; collaboration with stakeholders; ability to assemble a team that is active vs. passive, effective, and […]

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Find A Way

Persistence If what you’re doing aligns with your definition of a success, you must persist without exception. Find a way when it appears there is no way. Persistence Starts With Alignment Persistence only works when you know what you’re persisting toward. If you haven’t defined what success looks like for you, every obstacle becomes a […]

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