Perfect!

Perfect!  I ran across a YouTube video: Good with Jocko Willink – that reminded me of my good friend and mentor, Tom Ferry.  Tom and I were blessed to travel and work together on many projects, and I noticed one day when something did not go as planned, he said one simple yet powerful word:  […]

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Trust Is Your Brand

Your revenue runs at the speed of trust. Think about it: as trust goes up, speed increases and cost goes down. A client who trusts you returns calls, follows advice and refers friends. An agent who trusts their broker stays through a tough market. A lender or escrow partner who trusts you makes the transaction […]

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Servant Leaders

I posted this yesterday, and I might everyday for the next 90 days. Why? Lately it’s been the first three words when I wake, and the last three words of the day. Servant leaders build community. They encourage friendships and provide forums for these relationships to emerge and deepen. Servant leaders work to build strong […]

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Persistence

Here is what I know as an entrepreneur: you try 10 things, 9 don’t work out as planned, and 1 (after tweaking it) works. The problems entrepreneurs confront every day would overwhelm most managers. The point? Persistence. If you believe in the problems you are solving, you keep iterating until you find the formula. I’m […]

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Be The Voice Of Reason

A favorite and a classic. Human nature craves the exchange of information. When that exchange turns unproductive, try this four-step approach: Understand the difference between valid information and gossip. If it’s gossip, nip it in the bud. If it’s gossip, change the subject. If it’s gossip, confront the individual. Keep the strategies above in mind […]

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