Perfect! I ran across a YouTube video: Good with Jocko Willink – that reminded me of my good friend and mentor, Tom Ferry. Tom and I were blessed to travel and work together on many projects, and I noticed one day when something did not go as planned, he said one simple yet powerful word: […]
Tag: Real Estate Managers
Trust Is Your Brand
Your revenue runs at the speed of trust. Think about it: as trust goes up, speed increases and cost goes down. A client who trusts you returns calls, follows advice and refers friends. An agent who trusts their broker stays through a tough market. A lender or escrow partner who trusts you makes the transaction […]
Stretching Your Ambition With A 90-Day Sprint
When it comes to growing your real estate business, all the folks I work with have ambitious ideas for growth. Yet, have you stopped to consider that trying to execute too many goals at one time is a barrier to your success? As you and I know, the only way to ensure your ideas for growth succeed […]
The Power of Habits: From Thread to Cable
Horace Mann, the education reformer, put it this way: “Habit is a cable; we weave a thread of it each day, and at last we cannot break it.” I think about that line a lot. Not because it’s clever, but because it’s true in every brokerage I’ve ever worked with. One thread doesn’t hold much […]
The Economy and Housing, What’s Up?
Just received some edits from my Ph.D. friend, who is giving my textbook on the introduction to real estate economics a test drive. That got me thinking: The…
Servant Leaders
I posted this yesterday, and I might everyday for the next 90 days. Why? Lately it’s been the first three words when I wake, and the last three words of the day. Servant leaders build community. They encourage friendships and provide forums for these relationships to emerge and deepen. Servant leaders work to build strong […]
Persistence
Here is what I know as an entrepreneur: you try 10 things, 9 don’t work out as planned, and 1 (after tweaking it) works. The problems entrepreneurs confront every day would overwhelm most managers. The point? Persistence. If you believe in the problems you are solving, you keep iterating until you find the formula. I’m […]
Be The Voice Of Reason
A favorite and a classic. Human nature craves the exchange of information. When that exchange turns unproductive, try this four-step approach: Understand the difference between valid information and gossip. If it’s gossip, nip it in the bud. If it’s gossip, change the subject. If it’s gossip, confront the individual. Keep the strategies above in mind […]
Doing The Right Thing
One of my lawyer friends quoted Carl Sandburg today: “If the facts are against you, argue the law. If the law is against you, argue the facts. If the law and the facts are against you, pound the table and yell like hell.” My take? Doing the right thing is always the right thing and […]
The Leader’s Role: Defining Reality and Driving Results
“The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.” ~ Max de Pree This powerful quote by Max de Pree highlights the multifaceted role of a leader. Defining reality isn’t about creating a fantasy world; it’s about understanding the current […]









